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Much of an executive's workday is spent Asking others for advice --asking status updates from a staff leader, by way of example,
Much of an executive's workday is spent Asking others for advice --asking status updates from a staff leader, by way of example,
or questioning a counterpart in a tense negotiation. Yet unlike professionals like litigators, journalists, and physicians, that
are taught how to ask questions as an important part of their training, few executives consider questioning as a skill which could
be honed--or consider how their own answers to queries can make conversations more effective.
That is a missed opportunity. Questioning is A uniquely powerful tool for unlocking value in associations: It spurs learning and
the exchange of thoughts, it hastens innovation and performance improvement, it builds awareness and trust among team members. And
it can mitigate business risk by discovering unforeseen pitfalls and hazards.
For many folks, questioning comes easily. But the majority of us don't ask enough questions, nor do we present our queries in an
optimal manner.
We obviously improve our emotional intelligence, which then causes us better questioners--a virtuous cycle. In this article, we
draw on insights from behavioral science research to research the way the way we frame questions and decide to answer our
counterparts may influence the results of conversations. We offer guidance for choosing the ideal type, tone, arrangement, and
framing of questions and for deciding what and how much information to share to reap the maximum benefit from our interactions,
not only for ourselves but for our associations.
Do not Ask, Do Not Get
"Be a Fantastic listener," Dale Carnegie informed Other man will enjoy answering." Over 80 years later, most folks still When one
of us (Alison) started studying Discussions at Harvard Business School several years back, she quickly arrived At a foundational
insight: Folks do not ask enough questions. In Reality, among The most common complaints people make after having a conversation,
such as an Interview, a first date, or a work interview, is"I need [s/he] had requested me more Queries" and"I can not think
[s/he] didn't ask me any questions"